Refund policy
Returns are accepted within 30 days for most items sold on our website, however, there are certain product lines that cannot be returned. Return delivery costs are your responsibility and refunds are processed upon return of the goods within 7 days.
Please download, print off, and complete a RETURNS FORM.
Enclose the completed Returns form with your goods, and return to the following address:
Integraflex Ltd
72 Jay Ave,
Stockton-on-Tees,
TS17 9LZ
If there are any issues with your order or your product/s arrives damaged please do not hesitate to contact us and we will be happy to help.
You can contact us at:
If you’ve ordered something in error and would like to return it, delivery costs are your responsibility and will not be refunded.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.